Customer stories
Make your team competitive again and start automating the processes of your choice with AI agents today!
Olaf Sbrzesni
Managing Director of Creativ Personaldienstleistungen GmbH
"The intention was to give recruitment consultants at the creative locations more time for personal contact with applicants."
The implementation with MONA was very successful at this point."
A&H Zeitarbeit and Contact-100 are specialized staffing agencies with 7 locations and around 20 internal employees. A&H Zeitarbeit focuses on temporary industrial staffing and nursing care, while Contact-100 specializes in skilled workers in the Sauerland region. Both use MONA AI to accelerate recruitment, reduce manual processes, and strategically leverage sales potential.
These are the KPIs that our most successful customers achieve with MONA.
KPIs at a glance
200 min
Make your team competitive again and start automating the processes of your choice with AI agents today!
65%
Cost savings of up to 65% are the norm with our automation solutions. More efficient processes reduce costs and measurably increase revenue at the same time.
80%
Besides top customers who achieve particularly high conversion rates, most customers manage to increase their applicant conversion rate from about 40% to approximately 80% .
3 times
The pre-qualification of applicants is completed up to three times faster thanks to the automated processes.
40%
By contacting applicants immediately after receiving their application – via SMS, email and telephone, up to three times – we typically reduce the no-show rate by approximately 40%.
10 times
With an automation solution like Mona, an increase in the processed applicant volume by approximately 10 times is realistic , without incurring additional personnel costs.
More details about the story
Success story with A&H/ Contact-100
The challenge
Creativ Personaldienstleistungen faced the challenge of keeping pace with the rapid changes in the technical and industrial recruitment market. Manual processes for contacting production and logistics assistants led to time losses and inefficient accessibility across nine locations. A scalable solution was needed to immediately capture applications, pre-qualify them without additional personnel costs, and eliminate system gaps through technical integration. The goal was to increase efficiency and directly book recruiters' calendars with only suitable and pre-qualified candidates for personal interviews.
The solution
Mona, AI-based real-time process automation, was the solution here. This created a high-performance system that handles initial contact and pre-qualification 24/7 in real time. Using an intelligent logic system, the AI validates applicants in digital interviews and enables qualified candidates to book appointments directly.
Thanks to a dedicated interface, all data is transferred directly into the internal system landscape without any manual effort. With a 99% availability rate, MONA eliminates friction and ensures that no talent is lost. The result is a scalable workflow that eliminates administrative redundancies and focuses the team on closing deals through personal conversations.
The result
Automation has radically accelerated recruiting: applicants are qualified without delay, and with 99% reachability, every contact is optimally utilized. The teams at the nine locations are freed from routine administrative tasks, as only validated, ready-to-close candidates are interviewed in person. Thanks to seamless data availability, Creativ Personaldienstleistungen gains the necessary scalability to efficiently manage the high volume in the industrial sector and focus entirely on rapid placement.
In the future, the system offers the potential to fully automate the creation of profiles in order to generate additional time savings and maximize sales capacity for increased customer growth.
CEO of A&H Temporary Employment and Contact-100
Moritz Heitmann
“Our goal is clear: In the future, all applicants should go through Mona. The digital process saves resources, improves accessibility and opens up entirely new possibilities in recruiting.”