Customer stories
Make your team competitive again and start automating the processes of your choice with AI agents today!
Moritz Heitmann
CEO of A&H Temporary Employment and Contact-100
“Mona helps us optimize capacity. This not only saves time but also relieves the burden on the team. Conversations that previously failed due to communication problems are now handled by our AI.”
A&H Zeitarbeit and Contact-100 are specialized staffing agencies with 7 locations and around 20 internal employees. A&H Zeitarbeit focuses on temporary industrial staffing and nursing care, while Contact-100 specializes in skilled workers in the Sauerland region. Both use MONA AI to accelerate recruitment, reduce manual processes, and strategically leverage sales potential.
More details about the story
Success story with A&H/ Contact-100
The challenge
A&H Zeitarbeit and Contact-100 process up to 500 applications weekly, with limited internal resources. Manual processes led to high time expenditure and a lack of transparency. Language barriers and unclear qualifications, particularly in the nursing sector, hampered the pre-selection process. Furthermore, missed deadlines and inadequate communication with applicants resulted in unnecessary costs and hindered efficient workforce planning.
The solution
A&H Zeitarbeit and Contact-100 are using MONA AI to gradually automate their application processes. No-show applicants are being specifically reactivated, and language barriers are being reduced through AI-supported interviews in the applicant's native language. Appointment management and pre-qualification, especially in the healthcare sector, are becoming increasingly automated. New applicants are easily onboarded via direct interviews on the website. The long-term goal is to manage all applicants entirely through MONA and to integrate these processes with the internal system and the sales and recruitment platform.
The result
Both companies noticeably save time in applicant management thanks to Mona, reduce no-shows, and overcome language barriers. Qualification and processes run more efficiently, freeing up the team's capacity for value-adding tasks. At the same time, the application process becomes more flexible and scalable.
These are the KPIs that our most successful customers achieve with MONA.
KPIs at a glance
200 min
Make your team competitive again and start automating the processes of your choice with AI agents today!
65%
Cost savings of up to 65% are the norm with our automation solutions. More efficient processes reduce costs and measurably increase revenue at the same time.
80%
Besides top customers who achieve particularly high conversion rates, most customers manage to increase their applicant conversion rate from about 40% to approximately 80% .
3 times
The pre-qualification of applicants is completed up to three times faster thanks to the automated processes.
40%
By contacting applicants immediately after receiving their application – via SMS, email and telephone, up to three times – we typically reduce the no-show rate by approximately 40%.
10 times
Mit einer Automatisierungslösung wie Mona, ist eine Steigerung des bearbeiteten Bewerbervolumens um das ca. 10-Fache realistisch, ohne dass zusätzlicher Personalaufwand entsteht.
CEO of A&H Temporary Employment and Contact-100
Moritz Heitmann
“Our goal is clear: In the future, all applicants should go through Mona. The digital process saves resources, improves accessibility and opens up entirely new possibilities in recruiting.”