Customer stories
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ETA Personal GmbH is a personnel service provider from Heilbronn that places specialists and managers in the technical field - with a focus on engineering, IT and international candidates, including those from non-European countries.
Sebastian Halsband
Sebastian Halsband, Managing Director ETA Personal GmbH
Otherwise, we would have had to hire an additional employee. Mona allows us to postpone the investment – and work more efficiently.
These are the KPIs that our most successful customers achieve with MONA.
KPIs at a glance
200 min
Every customer who uses the Mona Recruiting module for automated, multilingual interviews can save 200 minutes per applicant .
65%
Cost savings of up to 65% are the norm with our automation solutions. More efficient processes reduce costs and measurably increase revenue at the same time.
80%
Besides top customers who achieve particularly high conversion rates, most customers manage to increase their applicant conversion rate from about 40% to approximately 80% .
3 times
The pre-qualification of applicants is completed up to three times faster thanks to the automated processes.
40%
By contacting applicants immediately after receiving their application – via SMS, email and telephone, up to three times – we typically reduce the no-show rate by approximately 40%.
10 times
With an automation solution like Mona, an increase in the processed applicant volume by approximately 10 times is realistic , without incurring additional personnel costs.
More details about the story
Success story with ETA Personal
The challenge
As a young, rapidly growing company, ETA Personal faced a problem that many are familiar with:
Too many applications, too little time. With only two internal employees and up to 500 applications per month, it was clear:
Manual screening and communication were no longer feasible.
The solution
ETA Personal initially decided against expanding its team and instead opted for the targeted use of automation with MONA AI. The solution: structured AI interviews, automatic profile creation, and semi-automated sales support (Mona Recruiting, Profile, and Sales).
This allows ETA Personal to efficiently process hundreds of applications per month without employing additional staff - while simultaneously expanding its digital competitiveness in international recruiting.
The result
Today, ETA Personal can process hundreds of applications per month with minimal team effort – in a structured, fast, and automated way. Applicant data is standardized, unsuitable profiles are filtered out early, and the entire process requires less time-consuming manual effort. The result: no more bottlenecks in daily operations, a greater focus on qualified talent, and a strong position as a digitally advanced staffing agency in international competition.
Sebastian Halsband
Managing Director of ETA Personal
"Mona doesn't replace people - but she gives us the freedom to achieve great things as a small team."
[...] Many are curious - the interview is being received better than expected."
