Customer stories
Make your team competitive again and start automating the processes of your choice with AI agents today!
Mahmut Aköse
Managing Director at Office People
"Today, what we used to painstakingly maintain in Excel lists is automated and much more efficient thanks to MONA Al."
Office people Personalmanagement GmbH is one of the leading personnel service providers in Germany with over 9,000 employees at more than 100 locations. The company has grown exclusively organically since its founding in 2005 and is listed on the Lünendonk List 2025.
"Leading temporary employment agencies in Germany" ranked eleventh.
These are the KPIs that our most successful customers achieve with MONA.
KPIs at a glance
200 min
Every customer who uses the Mona Recruiting module for automated, multilingual interviews can save 200 minutes per applicant .
65%
Cost savings of up to 65% are the norm with our automation solutions. More efficient processes reduce costs and measurably increase revenue at the same time.
80%
Besides top customers who achieve particularly high conversion rates, most customers manage to increase their applicant conversion rate from about 40% to approximately 80% .
3 times
The pre-qualification of applicants is completed up to three times faster thanks to the automated processes.
40%
By contacting applicants immediately after receiving their application – via SMS, email and telephone, up to three times – we typically reduce the no-show rate by approximately 40%.
10 times
With an automation solution like Mona, an increase in the processed applicant volume by approximately 10 times is realistic , without incurring additional personnel costs.
More details about the story
Success story with Office People
Die Herausforderung
Office People, a successful staffing agency, wanted to further digitize and scale its existing recruiting, profiling, and sales processes. Many processes had previously been handled manually using Excel spreadsheets – too time-consuming.
The solution
Following intensive analysis, Office People and MONA Al jointly developed new digital processes. Through close consultation, recruiting, profile creation, and sales processes were gradually automated and integrated with the existing applicant management system. Starting with a pilot project, the rollout is now beginning with the first 10 offices, followed by all approximately 100.
Branch offices. Today, central processes run faster, more efficiently, and with significantly greater transparency.
The result
Office People expects noticeable efficiency gains and significant cost reductions through automation with MONA Al. A revenue increase of approximately 30% and annual savings of up to [amount missing] are planned by the end of 2026.
100,000 working hours. This strengthens the company's competitiveness and creates the basis for further profitable growth.
Mahmut Aköse
Managing Director at Office People
"Automation saves us valuable hours every day and creates
More room for quality and growth."
